Coronavirus (COVID – 19) Information for Our Customers

Please click the link below for latest news on our services 

https://www.assayofficelondon.co.uk/news

Welcome to the Goldsmiths' Company Assay Office


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COVID-19 UPDATE

We are now accepting the submission of packets for Hallmarking at Heathrow, Goldsmiths' Hall (both at the counter and via the post), and at Greville Street (at the counter). 

We wish all our customers the best of health for their colleagues and family now, and in the future.

All our latest updates and service amendments are in the News section.  Please note we are unable to take calls at the moment so please email customerservice@assayofficelondon.co.uk if you need to contact us.

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Disclaimer: Price does not include VAT. The Goldsmiths’ Company Assay Office makes every effort to ensure the accuracy of calculations, but will not be held responsible for any subsequent loss or inconvenience. Prices given are indicative only and will depend on registration type, options chosen during packet submission etc.

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Disclaimer: Price does not include VAT. The Goldsmiths’ Company Assay Office makes every effort to ensure the accuracy of calculations, but will not be held responsible for any subsequent loss or inconvenience. Prices given are indicative only and will depend on registration type, options chosen during packet submission etc.

News & Events

Extension of Greville Street opening hours

From Monday 5 October our Greville Street office will extend their opening hours to 10am - 4pm, Monday - Friday. 

They will continue to only offer a priority service option to match the output of a reduced team.  This means that only One Hour and Early Hall (next day) services are available there. 

Please note, one hour packets must be submitted by 3pm. There will be no time-bound financial guarantees. If your punch is not held at Greville Street we can only apply a laser hallmark on a priority service.  

Date Published: 30 September 2020

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A Reminder Of Current Services

While we continue to scale up our operations we are still working with some limitations.  Please keep an eye on our website News for the latest information, and make sure we have the correct email address and permissions so we can contact you directly with updates - you can set these in your Account area online

An overview of operations: 

Opening times - Goldsmiths' Hall counter is operating 10am - 1pm, Monday to Friday, and Greville Street counter is operating 11am - 3pm, Monday to Friday. 

continued...

Date Published: 28 August 2020

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